Busan Metropolitan City (Mayor Park Heong-joon) announced that, in connection with the fire accident at the National Information Resources Service (Daejeon) that occurred on September 26, it held an emergency meeting today (28th) at 5:30 p.m. following the presidential meeting. The meeting was attended by bureau and headquarters directors of the city and deputy heads of the 16 districts and counties.
The meeting was convened to immediately share the results of the central government’s discussion, to promptly relieve public anxiety, and to push forward follow-up measures such as directly checking the situation of the city and its districts and counties.
During the meeting, discussions focused mainly on Busan Metropolitan City’s countermeasures to minimize public inconvenience caused by the accident.
In addition, to ensure accurate guidance and swift response at the municipal level, the city strongly recommended to the government the establishment of a system that can share in real time the following information: ▲a detailed list of affected systems and services, ▲the progress of restoration, and ▲the expected date of recovery.
Meanwhile, due to the fire incident, disruptions have occurred in some of the city’s internal administrative systems and online public services such as the National Civil Complaints Portal and Busan Civil Service 120. Accordingly, from today (28th), the city has activated the Disaster and Safety Countermeasures Headquarters.
To minimize inconvenience caused by the system disruptions, the city designated the 120 Call Center as the dedicated guidance channel to handle related inquiries in an integrated manner. The center provides one-stop support, including ▲information on the status of the disruptions, ▲methods of using alternative services, and ▲connection to district offices, community centers, and other on-site civil service counters.
Mayor Park Heong-joon stated, “This incident is not just a simple system disruption but a serious issue that could threaten the foundation of national operations. Each department and institution must conduct inspections of computer rooms, server rooms, electrical, and communication facilities, and promptly reinforce any identified risk factors as part of preemptive measures. Do your utmost to prepare countermeasures that minimize public inconvenience.”
He further appealed, “We ask citizens for understanding and cooperation until recovery is complete, even if inconveniences arise. Our city will provide citizens with prompt and transparent information regarding this incident and respond with full force in close cooperation with the central government. Moreover, taking this incident as an opportunity, we will enhance the safety of information infrastructure and further strengthen the digital safety net.”
This content has been translated by AI. Please refer to the attached original Korean version for accuracy if needed.
Translated by AI
Link to Busan press releases in Korean