Busan Metropolitan City (Mayor Park Heong-joon) announced that, starting this month, it will operate the integrated tax and architectural one-stop consultation service, the “Vacant House One-Stop Consultation Center,” to address the issue of neglected vacant houses.
The city is promoting this project to prevent property owners from leaving houses vacant due to challenges related to taxation or architectural issues (remodeling or demolition), thereby revitalizing vacant house maintenance. The service goes beyond basic guidance to include direct expert consultation and practical execution support.
Operation Overview:
●(Center Name) “Vacant House One-Stop Consultation Center”
●(Staffing) Appointment of a Vacant House One-Stop Consulting Team ‣ 30 tax accountants, 30 architects
●(Operation Method) Calls to the Vacant House Maintenance Team (☎ 888-5565) will be answered by staff, who will immediately connect the call to the assigned expert for consultation (14:00–17:00).
This service is a specialized package in which tax accountants and architects provide one-stop consultations (consulting) for vacant house owners. The city has signed agreements with the Busan Certified Tax Accountants Association and the Busan Association of Architects to jointly tackle the vacant house issue.
On September 16, the city held an agreement ceremony at the City Hall’s 12th-floor small conference room 2 with both associations, confirming their cooperation and talent-donation support for vacant house maintenance. A total of 60 experts—30 tax accountants and 30 architects—were appointed and an inauguration ceremony was also held.
The experts will provide tailored guidance to vacant house owners in the fields of taxation and architecture.
●In “Tax Consultation,” they will advise on tax-saving strategies related to capital gains tax, property tax, and acquisition tax.
●In “Architectural Consultation,” they will provide assessments on whether demolition or repairs are needed, remodeling directions, and estimated construction costs.
The city has determined that lack of information among vacant house owners is the main reason behind delayed decision-making and subsequent neglect of these properties. Through this consultation service, it aims to encourage voluntary maintenance and utilization of vacant houses.
Vacant house owners in Busan who wish to use the service can call the “Vacant House One-Stop Consultation Center” (☎ 051-888-5565) on weekdays between 2:00 pm and 5:00 pm. Once ownership is confirmed, the call will be connected to the tax accountant or architect assigned for that day.
Bae Seong-taek, Director General of the Housing & Architecture Bureau, stated, “This service is part of a citizen-centered policy to realize our vision of creating ‘a city where people want to live, even if born again.’ The vacant house problem cannot be solved by owners alone. By implementing an action-oriented vacant house policy together with experts, we will reduce the burden on citizens.”
This content has been translated by AI. Please refer to the attached original Korean version for accuracy if needed.
Translated by AI
Link to Busan press releases in Korean