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“Easily Access Support Information for Victims of Violence Against Women at a Glance”: Full-Scale Implementation of Integrated Guide

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Busan Metropolitan City (Mayor Park Heong-joon) announced that it will begin full-scale on-site utilization of the Integrated Support Roadmap for Victims of Violence Against Women, titled “The First Step Toward Recovery for Victims of Violence Against Women,” designed to help victims quickly access necessary information and receive timely assistance.

Previously, when incidents of violence against women occurred, helpful information was scattered across different institutions, making it difficult for victims to easily and quickly access the information they needed.

To address this issue, the city developed the Integrated Support Roadmap for Victims of Violence Against Women, titled “The First Step Toward Recovery for Victims of Violence Against Women,” which consolidates dispersed support information into a single resource. The roadmap has been distributed to a total of 74 institutions, including district and county offices, the National Police Agency, the Prosecution Service, courts, and victim support organizations.

The roadmap is structured to allow users to view the entire process—from initial response to recovery—at a glance, making it easy for both field practitioners and victims to utilize.

The Integrated Support Roadmap for Victims of Violence Against Women provides comprehensive and systematic guidance on response methods and support procedures following incidents across various types of violence, including domestic violence, sexual violence, digital sex crimes, stalking, and dating violence. It is expected to help victims swiftly return to their daily lives.

Key contents include practical service information such as response methods by type of violence, counseling support, facility protection and housing support, medical and psychological treatment support, legal support, personal protection, investigation support and protection within criminal procedures, economic support, support for deletion of illegal digital content, and guidance on filing complaints.

Building on the implementation of this roadmap, the city plans to strengthen coordination among related institutions and expand public outreach to improve accessibility so that anyone can easily access and utilize the necessary information. It will also provide training for staff at victim support organizations to enhance on-site response capabilities and practical use of information.

The Integrated Support Roadmap for Victims of Violence Against Women is available at the Happiness Civil Service Office on the second floor of City Hall, as well as at counseling centers and facilities supporting victims of violence against women. It can also be accessed through the website of the Busan Metropolitan City Comprehensive Support Center for the Prevention of Violence Against Women (egen.or.kr under PR > Publications).

Mayor Park Heong-joon stated, “As new forms of violence such as digital sex crimes, stalking, and dating violence increase, and as types of violence become more complex and diversified, there is a growing number of high-difficulty cases in which multiple types of harm occur simultaneously within a single incident.” He added, “To respond to these changes, we will continue to strengthen a victim-centered response system and enhance a field-oriented integrated support system so that victims of violence against women can receive prompt assistance anytime and anywhere.”