Busan is good

Busan Metropolitan City to Launch Temporary Operations of the Busan Future City Support Center Starting Today (April 14)

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Busan Metropolitan City (Mayor Park Heong-joon) announced that, in response to the full-scale implementation of redevelopment projects for aging planned cities, it will begin temporary operations today (14th) of the “Busan Future City Support Center,” the first of its kind outside the Seoul metropolitan area dedicated to resident consultation and customized consulting.

As redevelopment projects are being carried out in phases across six districts within the city (Haeundae, Hwamyeong–Geumgok, Dadae, Mandeok, Mora, and Gaegum–Danggam), inquiries from residents and demand for professional consultation have rapidly increased. In response, the city plans to establish a systematic, on-site, permanent consultation hub to address residents’ concerns and strengthen project momentum.

The Busan Future City Support Center will serve as a consultation support hub jointly operated by Busan Metropolitan City and Korea Land & Housing Corporation (LH). It will provide comprehensive support for all aspects of redevelopment projects for aging planned cities, including one-on-one consultations with residents, guidance on project procedures and the latest policies, customized consulting by residential complex, and support for project briefings.

In particular, ahead of its official launch, the city will operate the center on a preliminary basis, transitioning its existing resident support approach—previously conducted through mobile briefings and on-site consultations—to a system centered on a permanent consultation hub within Busan.

This proactive measure aims to minimize inconvenience to residents that may arise in the early stages of redevelopment projects and to respond more swiftly to consultation demand. The city will initially begin temporary operations focused on in-person consultations twice a week and plans to expand to a full-scale operational system after comprehensively reviewing performance and demand.

In addition, the city will enhance the continuity of administrative services through systematic management of consultation records and prompt responses to key issues, while continuing to strengthen the stable operational foundation of the center in coordination with relevant institutions.

The Future City Support Center is located within the Hwamyeong 3-dong Administrative Welfare Center in Buk-gu, and during the temporary operation period, both in-person and telephone consultations will be available.

In-person consultations are available every Tuesday and Wednesday from 10:00 a.m. to 5:00 p.m., while telephone consultations (051-914-5521~5522) are available on weekdays (Monday–Thursday 09:00–18:00, Friday 09:00–12:00).

Bae Seong-taek, Director General of the Housing and Architecture Bureau, stated, “The Busan Future City Support Center will serve as a practical communication channel connecting residents and the administration as an on-site support hub for redevelopment projects of aging planned cities. Going forward, we will continue to work closely with support organizations such as the Korea Real Estate Board and Korea Land and Geospatial Informatix Corporation (LX) to provide demand-responsive consulting tailored to diverse resident needs, thereby laying the foundation for building a successful future city that residents can truly experience.”