Busan is good

Busan Metropolitan City Conducts Comprehensive Inspection of Global Tourism Readiness, Including Opening Public Facilities, Ahead of BTS World Tour 'ARIRANG' in Busan

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Busan Metropolitan City (Mayor Park Heong-joon) announced that, ahead of the BTS World Tour 'ARIRANG' in Busan scheduled for June 12 and 13, it will inspect public support systems across all sectors to ensure visitor safety and enhance the city’s image.

The city will hold a joint inspection meeting on April 20 at 2:00 PM in the City Hall video conference room to review support measures for the BTS world tour concert.

This meeting is intended to review public response systems to create a comfortable and safe tourism environment, as a large number of international tourists are expected to visit Busan for the concert, and to minimize inconvenience to citizens resulting from the surge in visitors.

Through the meeting, the city will focus discussions on safety measures such as crowd management around the concert venue and major congested areas; guidance systems at key gateways such as airports and railways; measures to alleviate traffic congestion through increased public transportation; and plans to revitalize local commercial districts and promote city branding in connection with the concert.

The city plans to closely manage the progress of initiatives across sectors and secure systematic support capacity backed by public accountability.

In particular, to proactively address recurring issues such as sharp increases in accommodation prices and reservation cancellations during large-scale international events, and to create a stable tourism environment, the city will strengthen the public sector’s role.

From June 11 to 13, Geumnyeonsan Youth Training Institute and Gudeok Youth Center (KRW 10,350 per person per night) and Naewonjeongsa Temple Stay (KRW 80,500 per person per night, including dinner, breakfast, and temple experience) will be utilized to accommodate approximately 400 foreign tourists. Reservations will be available from the end of April through the foreigner-only platform ‘NOL World,’ operated in cooperation with Nol Universe Co., Ltd. In addition, in collaboration with the Busan Global City Foundation, foreign language support staff will be deployed to enhance user convenience.

During the same period, Busan Metropolitan Corporation’s Arpina will open all guest rooms and implement a “good price” policy by maintaining existing accommodation rates regardless of festival demand, thereby minimizing the financial burden on visitors.

Furthermore, the city plans to encourage voluntary price stabilization and service improvement in the lodging industry by providing incentives to “good price” accommodations, including general lodging businesses.

Previously, general lodging businesses were not classified as tourism businesses under the Tourism Promotion Act, limiting institutional support. However, as they have been a major source of complaints regarding excessive pricing and have impacted the city’s image, the city will establish practical support measures for accommodations that offer fair pricing.

Additionally, a special inspection of tourism readiness will be conducted at major gateways and key tourist destinations.

From April to June, a special joint inspection period will be designated, during which the city’s tourism monitoring inspection team and relevant departments from 16 districts and counties will carry out on-site inspections.

The inspections will cover guidance systems and facility conditions at major gateways such as Busan Station and Gimhae Airport, as well as key tourist attractions including Haeundae Beach and Gamcheon Culture Village. They will also address overall user conditions, including accommodation and restaurant pricing and hygiene, taxi overcharging, public transportation, foreign language guidance, and public restroom management.

Mayor Park Heong-joon stated, “As this is a large-scale event expected to attract massive crowds, ensuring the safety of visitors as well as minimizing inconvenience in daily life—such as traffic congestion and noise experienced by Busan citizens—is the city’s most important responsibility.” He added, “Through this concert, we will clearly demonstrate to the world Busan’s diverse appeal and our high-level public service capabilities that support large-scale events while protecting citizens’ daily lives.”