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Mayor Park Heong-joon: “Improving Commuting Convenience for Industrial Complex Workers” Expanded Commuter Bus Routes Begin Full Operation

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Busan Metropolitan City (Mayor Park Heong-joon) and the Busan Economic Promotion Agency (President Song Bok-cheol) announced that they have signed new contracts with commuter bus operators to improve commuting convenience for workers in industrial complexes and will begin full-scale operation after a pilot run during the first week of March.

This operation reflects last year’s announced plan to expand commuter bus services, incorporating adjustments such as increasing the number of buses on routes and establishing or expanding routes.

During the pilot operation period, the city reviewed route-by-route boarding status, operational adequacy, and user inconvenience with the dedicated mobile application “SandanTayo,” while also gathering opinions from companies located in industrial complexes and their employees.

In addition, thorough safety management measures were implemented, including safety inspections of vehicles operated by Busan Eunsung Tourism, Taepyeongyang Tourism Tour, Gyeongnam Express New Busan Tourism, and Gyeongnam Express New Busan Tourism Cooperative—companies contracted to run the commuter bus services—as well as route familiarization and customer service training for drivers.

Starting today (the 9th), industrial complex commuter buses will operate 57 vehicles across 22 routes serving 16 industrial complexes, running a total of 132 trips per day (68 morning departures and 64 evening returns).

Compared with the previous year, this represents expansion to three additional beneficiary industrial complexes, six additional routes (two newly established and four adjusted or expanded), an increase of ten vehicles, and 31 additional daily trips (16 morning and 15 evening).

In particular, additional buses have been deployed on routes where complaints about full capacity were frequent, and real-time bus location information is provided through the dedicated mobile application “SandanTayo,” which is expected to reduce waiting times for users.

A customized operation system reflecting commuting conditions and demand by industrial complex region will also be applied.

In the West Busan area, a total of 48 buses (an increase of eight) will operate 106 trips per day (55 morning departures and 51 evening returns). The focus will be on reducing inconvenience caused by full buses and shortening waiting times by narrowing dispatch intervals during peak commuting hours and increasing route service density.

In the East Busan area, new routes will be established in areas with limited transportation access, including Eco Jangan and Myeongnae, while existing routes will be expanded or adjusted in locations such as Jeonggwan Agricultural and Industrial Complex, Eco Jangan, and the Medical Science Industrial Complex to address transportation blind spots. Connections with Jwacheon Station on the Donghae Line will also be strengthened. A total of nine buses (an increase of two) will operate 26 trips per day (13 morning departures and 13 evening returns).

The city will also strengthen its data-based operational system and improve on-site usage conditions.

Using the dedicated commuter bus mobile application “SandanTayo,” a QR code boarding verification system will be operated for each route and vehicle. The accumulated usage data—including residence location, workplace location, and commuting times—will be used to enhance operational efficiency through route design, demand analysis, and adjustment of dispatch intervals.

In addition, the commuter bus stop signage improvement project, which began at Noksan Industrial Complex, will be expanded to locations such as the Science Industrial Complex and the Mieum Industrial Complex. All vehicles will carry route information materials so that users can easily identify commuter buses.

Regular driver courtesy training will also be conducted to create a pleasant operating environment and increase user satisfaction among workers.

Busan Metropolitan City expects that the full-scale operation of the industrial complex commuter bus service will improve commuting convenience for workers and contribute to improving the working environment in industrial complexes.

Mayor Park Heong-joon stated, “Improving commuting conditions for industrial complexes is an important policy that helps stabilize employment for workers and ultimately strengthens the competitiveness of our regional industries. The expansion of routes and additional dispatches are tangible results that reflect the earnest voices from the field in policy,” adding, “We will continue communicating with the field and steadily implement smart transportation support policies that workers can feel in their daily lives.”