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Convenient Local Tax Payments Anytime, Anywhere: Busan Metropolitan City Launches Mobile Electronic Notification Service

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Busan Metropolitan City (Mayor Park Heong-joon) announced that it will officially launch the “mobile electronic notification service” starting in February, which sends various local tax bills and notices—previously delivered by mail (paper)—in the form of electronic documents via text messages through certified electronic document intermediaries (Kakao, KT, SKT, LGU+).

Certified electronic document intermediaries, including Kakao and the three telecom operators (KT, SKT, LGU+), provide mobile electronic notification delivery services as institutions certified by the Ministry of Science and ICT.

This service was completed at the end of January this year (2026) so that it can be jointly used by Busan Metropolitan City and the tax departments of its 16 districts and counties. Ahead of full-scale operation in February, a pilot operation was conducted at the end of December last year for automobile tax (regular installment) payment notices, targeting vehicles owned by public officials, to check system stability.

With the “mobile electronic notification” service, taxpayers can verify their identity on a smartphone registered under their own name and receive notifications of local tax assessments and arrears via KakaoTalk or text message, and can also make payments immediately.

Using the “electronic payment number” included in the received notice, users can make simple payments via easy payment services (Payco, Kakao Pay, Naver Pay, SSG Pay). Payments can also be made through other methods, such as virtual account numbers or by accessing individual payment channels including Wetax.

In addition, to ensure stable delivery of local tax notifications, if the recipient does not open the mobile electronic notification, Busan Metropolitan City will also send the same bill or notice in parallel through the existing mail (paper) method.

As of the end of January 2026, mobile electronic notification is available for three types of documents: automobile tax (regular installment) payment notices, property tax payment notices, and refund notices. The City plans to support use of the service according to the operating conditions of each issuing institution (the City and district/county offices). Going forward, it also plans to continuously expand the range of electronic notification formats (18 types), including arrears notices and tax reduction notices.

Busan Metropolitan City expects that the mobile service will not only resolve issues such as delays in receiving local tax mail and loss of documents due to unknown or mismatched addresses, but also improve the local revenue collection rate by providing timely tax payment information.

Mayor Park Heong-joon stated, “With the launch of the ‘mobile electronic notification’ service, citizens will be able to check local tax bills and notices and make payments conveniently anytime and anywhere, which will contribute to taxpayer-centered administration and greater payment convenience,” adding, “Busan Metropolitan City will continue to make improvements so that we can provide even more convenient services.”