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Busan Metropolitan City to Introduce Paperless Electronic Contracts to Enhance Convenience for Contractors and Improve Administrative Efficiency

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Busan Metropolitan City Mayor Park Heong-joon announced that the City will introduce a paperless electronic contract system starting in January 2026.

This initiative represents a comprehensive overhaul of the entire contract process, which previously required printing and storing paper documents, by shifting all procedures to electronic processing. The core elements of the new system are electronic submission and electronic storage.

Through this initiative, the City expects to enhance convenience for contractors while minimizing paper printing and promoting more efficient contract administration.

Under the current contract process, contractors are required to visit administrative offices at least three times to submit documents such as commencement reports, completion reports, and payment claims. In the case of annual or continuing construction contracts, contractors have often been required to visit administrative offices five times or more.

However, with the establishment of electronic document processing systems such as the e-procurement system and the local financial management system, Busan Metropolitan City has decided to implement a fully paperless electronic contract system.

From contract execution to completion, contractors will be able to submit all required contract documents without visiting the ordering institution, by using e-government systems including “Document 24,” “Nara Market,” and the Electronic Payment Request System.

For small businesses and others who have difficulty using the internet, documents may still be submitted in person or by mail. The City plans to encourage participation by civil applicants and to gradually expand and stabilize the system.

Kim Gyeong-tae, Director General of the City’s Planning and Coordination Office, stated, “By implementing paperless electronic contracts, we expect to reduce the use of approximately 960,000 sheets of printing paper and office supplies such as toner each year, thereby saving budgetary resources. This will also lead to a reduction in carbon dioxide emissions and contribute to the realization of carbon neutrality.”

He added, “Contractors will also be able to save valuable time and reduce travel costs, enabling them to receive much more convenient administrative services. We ask for your continued interest and active participation so that this system can be successfully established.”