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Busan Water Authority Implements Winter Measures to Prevent Freezing and Bursting of Water Meters

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Busan Metropolitan City’s Water Authority (hereinafter “the Authority”) announced that it will implement the “Winter Water Supply Facility Management Measures” from November 15 until March 15 of the following year to prevent freezing and bursting of water meters and indoor water supply pipes caused by winter cold waves.

During last winter season (November 2024–March 2025), 111 cases of water meter freeze damage were reported, marking a 19 percent increase from the previous year’s 93 cases. This increase was primarily attributed to a drop in winter temperatures, including more days with subzero temperatures and prolonged periods of cold weather.

Although this winter’s temperatures and precipitation are expected to be similar to or lower than average, the Authority anticipates intermittent sharp drops in temperature due to the influence of cold continental and migratory high-pressure systems. Accordingly, various measures have been prepared in advance.

The Authority has compiled a list of facilities that experienced freezing or bursting last winter and will verify their insulation status. It will also designate 167 facilities in vulnerable areas for intensive patrol.

In addition, a total of 298 personnel—including 114 public officials and 184 contracted repair staff—will be assigned as dedicated responders for leak repair, freeze damage handling, and water meter replacement. The Authority will also operate phased emergency duty systems in response to weather advisories, such as cold wave warnings.

Furthermore, recognizing that many households in Busan may lack adequate insulation measures for water meters due to the city’s generally mild climate, the Authority plans to enhance public outreach on preventing water supply facility freezing and bursting. Free replacement of aged meter protection box lids and insulation materials will also be provided.

To support this effort, information on winter water meter freeze prevention and facility management guidelines will be shared through the Authority’s website, and promotional leaflets will be distributed to district and county community centers for use as community meeting materials—strengthening both online and offline outreach activities.

Kim Byeong-gi, Director General of Busan Water Authority, stated, “We expect that sudden cold snaps may occur again this winter, so citizen preparedness is crucial for preventing water meter freezing incidents. We ask for active cooperation from residents.” He added, “If any inconvenience arises due to issues with water meters or water supply facilities, citizens can report it by dialing 120, and we will respond promptly through a one-stop service to minimize inconvenience.”