Additional expatriate resources increase comfort
Mobile application services improve for the city's innumerable visitors and approximately 73,000 expats. Through the "Life in Busan" app-lication, the city helps break local language barriers. Also, the new "Busan Travel Lounge," a traveler-friendly space near Busan Station, strengthens travel comfort and conv-enience. These services and upcoming international cooperation activities will help foster a positive result for the city's World Expo 2030 bid.
△"Life in Busan Interpretation Support Group"
■ "Life in Busan" consult services
On March 31, Busan City and the Busan Foundation for International Cooperation (BFIC) launched "Life in Busan Interpretation Support Group." The group offers interpretation services through the "Life in Busan" app to help foreign residents with any difficulties living abroad. The interpreter group consists of citizens fluent in foreign languages and expats who can speak Korean well; over 100 people from 17 countries.
The interpreting service is currently available in 12 languages, English, Japanese, Chinese, Vietnamese, Indonesian, Russian, Uzbek, Mongolian, Myanmar, Cambodian, Thai and Filipino. The service runs from 9 a.m. to 9 p.m. and can be installed on Android and iOS devices.
Additionally, the BIFC operates the Busan Global Center, where expats and tourists can request assistance in their native language over the phone. It also offers email counseling and one-on-one at the center on weekdays from 9:30 a.m. to 6:30 p.m. Available languages include English, Chinese, Vietnamese, Indonesian, Russian and Uzbek. Counseling topics range from daily life to immigration.
· Busan Global Center: 1577-7716
△Busan Travel Lounge
■ Busan Travel Lounge
City Hall opened the Busan Travel Lounge, a community area for free independent travelers in Dong-gu (district) across from Busan Station. Currently, the space is tourist-friendly and decorated like a lounge in an airport. The building was designed as a photo zone, with the exterior wall of the lounge decorated with a large suitcase sculpture and passport stamp. The first floor is a rest area complete with tourism information, free luggage storage, travel books and more. Upon reaching the second floor, a networking space is available for guests, complete with two seminar rooms.