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Metro station mistakes OK!

Have you ever walked into the wrong side of the metro station? If so, listen up.

There is no longer a need to call station employees or pay extra to get over to the correct side. Simply tap your transportation card once more and go to the other side of the station. There is no longer an extra charge if this is done within five minutes at the same station.

The city implemented this service, which applies only for Metro lines 1 through 4, from the beginning of 2019. Please note that this new service only applies to pre-paid cards and linked debit cards.